Collaboration Contracts

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Resolving Conflicts in Role Selection

Conflicts occur when participants select incompatible roles for the same decision. Here’s how to resolve them.

Common Conflicts

  1. Explain vs. Consult: Only one person can hold either role.
  2. Agree vs. Explain/Consult: Agree roles cannot coexist with Explain or Consult.
  3. Too Many in Agree: More than half the participants in Agree may cause bottlenecks.
  4. Non-Participation: If someone abstains from all decisions, it may indicate disengagement.

Resolving Conflicts

  1. Review Role Selections: Examine conflicting roles on the Contract Details page.
  2. Adjust Your Role: Participants must change their roles to resolve conflicts.
  3. Reconfirm Agreement: Ensure all participants are satisfied with the adjusted roles.

Learn more about role dynamics in Understanding Role Conflicts.