Technical Issues
Here’s how to address common technical issues:
I see an error message
- Note the message: Copy the exact error text or take a screenshot.
- Refresh the page: Reloading may resolve temporary issues.
- Clear cookies and cache: Browser data can sometimes cause errors.
- Report the error: Contact support and provide details of the error.
My data is not saving
- Check your internet connection: Ensure you are connected to the internet.
- Look for validation errors: Ensure all required fields are correctly filled out.
- Try again later: If the issue persists, it may be a temporary server problem.
If the issue persists, please contact support.