Common Login Issues
Having trouble logging in? Here are the most common problems and their solutions:
Incorrect Credentials
- Problem: “Invalid email or password” error.
- Solution: Double-check your email and password. Use the “Forgot Password” link if needed.
Account Not Verified
- Problem: “Account not verified” error.
- Solution: Check your email inbox and spam folder for a verification email. Click the link in the email to verify your account.
Browser Compatibility
- Problem: Login page doesn’t load properly.
- Solution: Ensure you’re using a supported browser (latest versions of Chrome, Firefox, Safari, or Edge). Clear your browser’s cache and cookies.
Password Reset Issues
- Problem: “Password reset link expired” or “Invalid link”.
- Solution: Request a new password reset email. Reset links expire after 24 hours.
If none of these solutions work, please contact support.