These steps apply to RACI Contracts.

Conflicts occur when participants select incompatible roles for the same activity. Here’s how to resolve them.

Common Conflicts (RACI Contract)

1. No Accountable: Every activity needs an Accountable role.
2. Too Many Accountable: Only one participant should be Accountable.

Resolving Conflicts

1. Review Role Selections: Examine conflicting roles on the Contract Details page.
2. Adjust Your Role: Participants must change their roles to resolve conflicts.
3. Reconfirm Agreement: Ensure all participants are satisfied with the adjusted roles.

Learn more about role dynamics in Understanding Role Conflicts in RACI Contracts.