Are you not receiving important emails? Here are some common causes and solutions:

Check Spam/Junk Folder

• Problem: Emails aren’t in your inbox.
• Solution: Check your spam or junk folder. Mark emails from us as “Not Spam” to ensure they reach your inbox.

Incorrect Email Address

• Problem: Emails aren’t being sent.
• Solution: Ensure the email address on your profile is correct.

Email Provider Issues

• Problem: Delays in receiving emails.
• Solution: Some email providers might delay delivery. Check again after a few minutes.

Whitelist Our Domain

• Problem: Emails are blocked.
• Solution: Add our email domain (e.g., @example.com) to your email provider’s whitelist or safe sender list.

If you’re still having trouble, please contact support.