Here’s how to address common timeout and session-related problems:

Automatic Logout

• Problem: “You’ve been logged out” message appears frequently.
• Solution: Sessions expire after a period of inactivity for security. Log in again to continue.

Cannot Stay Logged In

• Problem: Login session doesn’t persist.
• Solution: Ensure cookies are enabled in your browser. Disable any privacy-focused browser settings or extensions blocking cookies.

Session Timeout During Form Submission

• Problem: “Session expired” error when submitting a form.
• Solution: Save your progress regularly. Refresh the page to start a new session before submitting.

If the issue persists, please contact support.